Privacy Policy

Effective Date: November 26, 2025

At Reyes Group Australia, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in other ways. By using our services or visiting our website, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and billing details.

• Non-Personal Information: Information that does not identify you directly, such as IP addresses, browser types, and demographic data.

• Payment Information: If you make a purchase or donation, we may collect payment details, such as credit card information, which is processed securely by third-party payment processors.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our website, track your browsing patterns, and personalize content.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: To deliver products, services, and customer support to you.

• To Improve Our Services: To analyze usage trends and improve our website, services, and marketing efforts.

• To Communicate with You: To send newsletters, updates, promotional materials, or respond to inquiries.

• To Process Transactions: To process your purchases, payments, and refunds securely.

• For Legal and Security Purposes: To comply with legal obligations or protect against fraud, security threats, or to enforce our terms and conditions.

3. Sharing and Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your data with trusted third parties who perform services on our behalf, such as payment processors, web hosting providers, and marketing platforms.

• For Legal Reasons: If required by law or in response to legal requests, we may disclose your personal data to law enforcement or government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement a range of security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

As a user, you have the right to:

• Access Your Information: You can request access to the personal information we hold about you.

• Correct or Update Your Information: You can update or correct your personal details by contacting us.

• Opt-Out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

• Request Deletion: You can request that we delete your personal data, subject to certain legal and business requirements.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Reyes Group Australia